Wedge feature
The Voice Agent that never sleeps.
Picks up on the first ring, books on the line, takes messages, transfers urgent calls, in your clinic's voice, 24/7.
Hear a real call →HIPAA-aware AI · now in early access
The clinic platform your team deserves.
Patient records, billing, scheduling, and a Voice Agent that never sleeps, built for US clinics by people who've worked in them.
0 / 0
Calls answered today
Clinic overview
Welcome back, Dr. Park · Today
Daily appointments
0
+12% vs yesterday
AI calls today
0
98% resolution rate
Revenue recovered
$0
Month 1 · target hit
Patient intake (14 days)
1,247
AI resolution
98%
handled by AI
Trusted by modern clinics
Built for
The people who actually run clinics.
We sat with the office managers, dentists, and front-desk leads who keep small practices alive. Then we built around what they told us was actually broken.
Office Manager · Hamza Dental
We stopped losing patients to voicemail after week one.
Maya Iqbal · 3-operatory practice
Owner · Riverside Family Medicine
It's the first software that didn't make my front desk angry.
Dr. Park · primary care
Front-desk lead · Bayview Skin
It picks up the after-hours calls I used to feel guilty missing.
Tariq H. · dermatology
Care revenue
Turn chronic care into recurring revenue.
Bill the care you already deliver. Nem runs CCM, RPM, PCM, RTM, BHI, and TCM on one care-plan engine, with the time tracking, consent, and codes that make every program reimbursable.
- One unified care-plan engine; each program is a config layer.
- Time-log billing meter plus per-patient reimbursement view.
- ICD-10 built in, Medicare concurrency rules enforced.
Care programs
This monthCCM
Chronic care
RPM
Remote monitoring
PCM
Principal care
RTM
Therapeutic
BHI
Behavioral
TCM
Transitional
Care time logged20 / 20 min
$1,840
Reimbursable this month · 32 enrolled patients
Features
Replace four vendors with one.
Operations
One platform, every workflow.
Appointments, patient records, billing, reports, built around how small clinics actually work, priced per location, not per provider.
See the dashboard →Trust
HIPAA-aware, not bolted on.
Encryption at rest, full audit logging, soft-delete with retention. BAA-ready vendors. Refuses medical advice as a brand-level commitment.
Read security overview →Onboarding
Migration in 48 hours.
Open Dental adapter ships your patient records and schedule in two days. Free for the first five design-partner clinics.
How it works →Customer story
Hamza Dental, month one.
“We were missing 1 in 3 calls after 4pm. Nem picked up every one of them in week one. The Voice Agent actually thanked me.”
Dr. Hamza · Owner, Hamza Dental
$1,247
Revenue recovered · month one · Voice tier only
FAQ
Common questions about Nem
What is Nem?+
Nem is a HIPAA-oriented, AI-native practice management platform for US dental, medical and mental-health clinics. It combines an AI Voice Agent that answers calls and books appointments with patient records, scheduling, billing and chronic care management in one system.
Does Nem include an AI Voice Agent?+
Yes. Nem's AI Voice Agent answers inbound calls and can book, reschedule and cancel appointments, take messages, and answer billing and insurance-status questions. It stays within front-desk tasks and never gives medical advice.
Is Nem HIPAA compliant?+
Nem is built HIPAA-first, with audit logging, encryption in transit and at rest, least-privilege role-based access, and PHI minimization. Nem signs a Business Associate Agreement (BAA) before any real patient data is handled.
What types of clinics is Nem for?+
Nem supports dental, primary-care, mental-health, dermatology and other outpatient clinics in the US and Canada, from solo practices to multi-location groups.
How much does Nem cost?+
Nem is priced per location, not per provider: Starter is $299, Growth is $899 and Professional is $1,999 per month, plus a custom Enterprise tier. The AI Voice Agent is an add-on at $249, $499 or $899 per month for 300, 750 or 1,500 included minutes. Care Management is a separate subscription priced by enrolled patients: $299 at 50, $599 at 150 and $1,199 at 300. The chatbot is not available yet. A signed BAA is included at no charge.
What is chronic care management in Nem?+
Nem includes one care-plan engine that supports all six Medicare care-management programs (CCM, RPM, PCM, RTM, BHI and TCM) with time tracking and billing built in, so clinics can run chronic-care programs and capture reimbursement.
Can I migrate my existing patient and billing data?+
Yes. Nem supports importing patients, staff and catalog data so clinics can migrate their records and start on day one.
Run your clinic on Nem.
Set up your Voice Agent in under 10 minutes. Migrate patients and billing on day one.