The whole clinic.One place.
Patients, appointments, billing and operations, connected around your team.
HIPAA-eligible infrastructure, built on Google Cloud
The healthcare AI that gives clinicians their time back and gets the clinic paid.
One place for patients, appointments, billing, care, and the phone.
Nem Voice AgentCall complete
Can I book an appointment?
Of course. What day works for you?
Appointment scheduledTuesday, 10:00 AM
Nem ScribeReady for review
A conversation, captured.Visit summary and next steps, drafted for the clinician to review.
The problem
Less clicking. Less repetition.
- Too many systems
- Scattered tools that don’t talk to each other.
- Too much repetitive work
- The same information typed again and again.
- Too little visibility
- What you need is always buried somewhere.
Nem brings it together.
Patients. Appointments. Care plans. Billing. Communications.
A connected day
Less switching.More moving forward.
Follow a call into the calendar.A conversation into a note.The day into one clear view.
A little less work. In every workflow.
Tuesday, at your clinic
Good morning.
Your team’s day, already in one place.
9:00 AMNew patient visitArrived
9:30 AMFollow-up visitScheduled
10:00 AMAnnual wellnessScheduled
While you were busy
Appointment booked by Voice AgentToday, 8:12 AM
A visit note is ready for reviewNem Scribe, Draft
Caller transferred to the front deskA person, when they needed one
Nem Scribe
Be in the conversation.
A draft note, ready for your clinical review.
Visit summaryFollow-up visit. Current symptoms and care plan discussed.
Next stepsReview the draft and confirm the plan before signing.
Your judgment stays at the center
- Review the visit summary
- Edit the assessment
- Confirm next steps
Nem Voice Agent
Every call, a next step.
“Can I book an appointment?”
“Of course. What day works for you?”
Connected to your real calendar
- Answers after hours
- Books and reschedules
- Transfers to a person when asked
Interactive illustration, Sample dataChoose a workflow to explore
Care that keepsmoving.
Keep chronic care documented and connected to the work of the practice.
A better answer toa ringing phone.
Nem Voice Agent answers, books, takes messages and transfers to your team.
Nem Voice Agent
Your front desk.Beyond office hours.
Calls answered, appointments booked, and a person on the line whenever a caller asks for one.
- Books into your real calendar
- Identifies itself as an AI
- Transfers to a person when asked
A conversation with a clear next step
Coming soonNem Assistant, a future staff assistant.
Built on Google Cloud. BAA before patient data.
Before we meet
Good questions.Clear answers.
Bring your real workflows to the conversation.
What does Nem bring together?
Nem brings patient records, scheduling, billing, chronic care management and phone workflows together in one platform, in place of the separate phone service, scheduling tool and billing system most clinics run today.
Can callers still reach a person?
Yes. The Voice Agent is scope-limited to front-desk tasks, and anything outside that scope, including any clinical question, is routed to your staff based on the rules you set.
How do we start?
You start with a demo. Self-serve sign-up is not open today, so new clinics are onboarded personally: you book a demo, and your subscription and billing start date are agreed with our team before any charge occurs. A signed Business Associate Agreement is required before any protected health information is handled, and onboarding follows from there.
Is Nem Assistant available?
Not yet. Nem Assistant is a patient-facing chatbot still in build, and it is not included on any current plan.