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Coming soonAdd-on, included on Growth and up

Coming soon: the front desk, in chat.

A patient-facing chatbot that will handle the routine requests so your front desk does not have to: booking appointments, collecting intake, and answering billing questions, day or night, on your website.

Greeting
Hi, I am the Riverside Family Health assistant. How can I help today?
Hi, I am the Riverside Family Health assistant. How can I help today?
Can I book a cleaning next week?
Here are two openings next week:
Tuesday 9:40 am
Thursday 2:10 pm
Booked · Thu 2:10 pm
Before your visit, a few quick details so your record is ready when you arrive.
A preview of the Nem Chatbot: it greets a patient, the patient asks to book a cleaning next week, the chatbot offers two open times, one is chosen, and it confirms the booking before prompting for a short intake. This is a preview of an unshipped module.
What it will do

Three jobs on day one.

Appointment scheduling

Patients will book, reschedule, and cancel from your website against your real availability, the same engine the Voice Agent uses.

Patient intake

New patients will share their details before they arrive, landing as a ready-to-review record, never a duplicate.

Billing questions

Verified patients will check balances and get secure payment links, with card details never typed into a chat.

Same platform, same rules

Safe from the first message.

The Chatbot follows the same rules as every Nem module: identity verified before anything personal, no medical advice ever, emergencies directed to 911, and every conversation logged and auditable. Built for HIPAA Security Rule safeguards, and we sign a BAA with every practice.

Available today

Meanwhile, the phone version is live.

NEM AI Voice Agent

The NEM AI Voice Agent is answering clinic phones today: booking, rescheduling, messages, and after-hours coverage in a natural voice.

See the Voice Agent

Be first in line.

Leave your email and we will tell you when the Chatbot ships. No spam, just the launch note.

Coming soonAt launch: a $99 per month add-on on Starter, included on Growth and up.

We will only email you about the Chatbot launch.