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Coming soon

Coming soon: just ask Nem Assistant.

Nem Assistant will be the AI inside Nem itself. Patients will chat with it on your website to book, complete intake and check billing. Your staff will talk to it, by chat or voice, and it will do the work: add a patient, book an appointment, create a treatment.

Prefer phones? Meet the Voice Agent

Add-on, included on Growth and up.

Greeting
Hi, I am the Riverside Family Health assistant. How can I help today?
Hi, I am the Riverside Family Health assistant. How can I help today?
Can I book a cleaning next week?
Here are two openings next week:
Tuesday 9:40 am
Thursday 2:10 pm
Booked · Thu 2:10 pm
Before your visit, a few quick details so your record is ready when you arrive.
A preview of Nem Assistant in patient chat: it greets a patient, the patient asks to book a cleaning next week, the assistant offers two open times, one is chosen, and it confirms the booking before prompting for a short intake. This is a preview of an unshipped module.
What it will do

Three jobs on day one.

Appointmentscheduling

Patients will book, reschedule, and cancel from your website against your real availability, the same engine the Voice Agent uses.

Patientintake

New patients will share their details before they arrive, landing as a ready-to-review record, never a duplicate.

Billingquestions

Verified patients will check balances and get secure payment links, with card details never typed into a chat.

Same platform, same rules

Safe from the first message.

Nem Assistant will confirm a patient's identity before sharing any personal or billing information. It will not give medical advice, diagnoses or dosing; anyone describing an emergency will be told to call 911. A Business Associate Agreement is signed with every practice before Nem Assistant handles real patient data, and every conversation is logged and auditable.

HIPAA-eligible infrastructure, built on Google Cloud

Built to align with HIPAA, NIST and OWASP guidelines and Canadian privacy law. These reflect our security architecture, not third-party certifications; HIPAA has no official certification. BAAs available before any protected health information is processed. Security details

Available today

Meanwhile, the phone version is live.

NEM AI Voice Agent

The NEM AI Voice Agent is answering clinic phones today: booking, rescheduling, messages, and after-hours coverage in a natural voice.

See the Voice Agent

Be first in line.

Leave your email and we will tell you when Nem Assistant ships. No spam, just the launch note.

Coming soonAt launch: a $99 per month add-on on Starter, included on Growth and up.

We will only email you about the Nem Assistant launch.