The binder and the spreadsheet
Patient history lives in three places and in someone's memory. New staff take months to learn where everything is.
The problem
Held together by sticky notes and a shared inbox?
The double-booked Tuesday
Two systems, two calendars, one very unhappy waiting room.
The mystery edit
Something changed in the chart and nobody knows who, when, or why.
A practice runs on trust in its records. Your software should earn it.
The patient record
Every patient, front to back.
Open a patient and everything is there: overview, timeline, appointments, treatments, billing, notes, and documents. Search by name or patient ID and land on the answer in two clicks.
SM
Sarah M.
PA8K2QR4
OverviewTimelineAppointmentsTreatmentsBillingNotesDocuments
Comprehensive exam with Dr. ReyesWed 10:20 am
Follow-up visitJun 12
New patient intakeMay 03
Wed · Dr. Reyes
9:40 am · OpenAvailable
10:20 am · Comprehensive examBooked
11:00 am · OpenAvailable
That slot is taken. Pick another open time.
Scheduling
A calendar that protects your day.
Provider hours and shifts drive what can be booked. Conflicts are caught before they happen, reschedules and cancellations are tracked with who did what, and no-shows feed straight into reporting.
Add the NEM AI Voice Agent and this same calendar answers your phone. Learn more
Trust
Built like a system of record.
Everything attributed
Every create, edit, and delete carries who did it and when. Every patient and employee page shows its own activity log.
Deny by default
Role-based access is fail-closed: staff see exactly the modules their role allows, nothing more.
Reversible by design
Deletes are soft and undoable, never silent. Records are corrected, not overwritten.
Built for HIPAA Security Rule safeguards, and we sign a BAA with every practice. Read how we handle security
Migration
Switching is the easy part.
Bring your patients, providers, and procedures in by CSV. Imports only ever add records, never overwrite or delete, and duplicates are caught and reported. Moving in is part of onboarding, not a separate project.
Import preview
patients.csv45 rows
0 added·0 duplicates skipped
The platform
The foundation every module builds on.
Core PMS is the foundation every other module builds on. The Voice Agent books onto its calendar, Care Management runs on its patient records, and Practice Operations bills against its treatments.
Voice Agent
Scheduling
Billing
Care Management
Pricing
Included in every plan.
Core PMS and Practice Operations come with every Nem plan, from $299 per month per location. Providers and staff included up to your plan limit, never per provider.