The binder andthe spreadsheet
Patient history lives in three places and in someone's memory. New staff take months to learn where everything is.
Included in every plan
Your whole clinic. One system of record.
One HIPAA-oriented record for every patient and provider. Appointments, treatments, billing history, documents, and the audit trail behind all of it, in a single system instead of a stack of disconnected tools.
The problem
Held together by sticky notes and a shared inbox?
The double-bookedTuesday
Two systems, two calendars, one very unhappy waiting room.
The mysteryedit
Something changed in the chart and nobody knows who, when, or why.
A practice runs on trust in its records. Your software should earn it.
The patient record
Every patient, front to back.
Open a patient and everything is there: overview, timeline, appointments, treatments, billing, notes, and documents. Search by name or patient ID and land on the answer in two clicks.
SM
Sarah M.
PA8K2QR4
OverviewTimelineAppointmentsTreatmentsBillingNotesDocuments
Comprehensive exam with Dr. ReyesWed 10:20 am
Follow-up visitJun 12
New patient intakeMay 03
Wed · Dr. Reyes
9:40 am · OpenAvailable
10:20 am · Comprehensive examBooked
11:00 am · OpenAvailable
That slot is taken. Pick another open time.
Scheduling
A calendar that protects your day.
Provider hours and shifts drive what can be booked. Conflicts are caught before they happen, reschedules and cancellations are tracked with who did what, and no-shows feed straight into reporting.
Add the NEM AI Voice Agent and this same calendar answers your phone. Learn more
Google Calendar
Your Nem schedule, right inside Google Calendar.
Two-way sync that respects patient privacy. Book in Nem or in Google, and keep practice visits and care management clearly apart.
Always in step
Appointments reach Google within a minute, and your Google busy time keeps those slots closed in Nem.
Book from your phone
Add NemPMS or NemCMS to any Google event and Nem turns it into an appointment, linked automatically when the title carries the patient ID.
Private by design
First name and last initial by default, full names only with a Workspace BAA, and events hidden from anyone you share your calendar with.
Trust
Built like a system of record.
Everything attributed
Every create, edit, and delete carries who did it and when. Every patient and employee page shows its own activity log.
Deny by default
Role-based access is fail-closed: staff see exactly the modules their role allows, nothing more.
Reversible by design
Deletes are soft and undoable, never silent. Records are corrected, not overwritten.
HIPAA-eligible infrastructure, built on Google Cloud
Built to align with HIPAA, NIST and OWASP guidelines and Canadian privacy law. These reflect our security architecture, not third-party certifications; HIPAA has no official certification. BAAs available before any protected health information is processed. Security details
Migration
Switching is the easy part.
Bring your patients, providers, and procedures in by CSV. Imports only ever add records, never overwrite or delete, and duplicates are caught and reported. Moving in is part of onboarding, not a separate project.
Import preview
patients.csv45 rows
42 added·3 duplicates skipped
The platform
The foundation every module builds on.
Core PMS is the foundation every other module builds on. The Voice Agent books onto its calendar, Care Management runs on its patient records, and Practice Operations bills against its treatments.
Pricing
Included in every plan.
Core PMS and Practice Operations come with every Nem plan, from $299 per month per location. Providers and staff included up to your plan limit, never per provider.
See your clinic in Nem.
Book a 20-minute demo with your workflows: booking, patient records, and reporting.